Terms of Service

These terms and conditions govern your use of Tourdio audio tour services. Please read these terms carefully before using our platform.

Last Updated: August 12, 2025

1. Agreement to Terms

By accessing and using Tourdio ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Tourdio provides AI-powered audio tour services that allow users to explore cities, museums, and historical sites with guided audio content. Our services include:

  • Access to audio tour content for various destinations
  • Mobile and web applications for content consumption
  • Offline download capabilities
  • User account management and personalization features
  • Customer support services

3. User Accounts

To access certain features of our service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Take responsibility for all activities under your account
  • Not share your account credentials with others

4. Acceptable Use Policy

You agree not to use our service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Distribute harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our content for commercial purposes without permission
  • Reverse engineer or attempt to extract source code

5. Intellectual Property Rights

All content provided through Tourdio, including but not limited to audio recordings, text, images, graphics, logos, and software, is the property of Tourdio or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

6. Subscription and Payment Terms

Some features of our service require a paid subscription. By subscribing, you agree to:

  • Pay all applicable fees as described in your chosen plan
  • Provide accurate billing information
  • Authorize automatic renewal unless cancelled
  • Accept that fees are non-refundable except as required by law

You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will take effect at the end of your current billing period.

7. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our services. By using Tourdio, you consent to the collection and use of your information as described in our Privacy Policy.

8. Disclaimers

Our service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, completeness, or reliability of content
  • Uninterrupted or error-free operation

We do not guarantee that our audio tour information is always current or complete. Historical and location information may change, and we recommend verifying details independently.

9. Limitation of Liability

To the maximum extent permitted by law, Tourdio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, incurred by you or any third party, whether in an action of contract or tort, arising from your access to or use of the service.

10. Indemnification

You agree to defend, indemnify, and hold harmless Tourdio and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the service or violation of these terms.

11. Termination

We may terminate or suspend your account and access to our service immediately, without prior notice or liability, for any reason, including breach of these terms. Upon termination, your right to use the service will cease immediately, and any data in your account may be deleted.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of London, England.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes by email or through our service. Your continued use of the service after such notification constitutes acceptance of the new terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: [email protected]

Address: 128 City Road, London, United Kingdom, EC1V 2NX

These Terms of Service are effective as of August 12, 2025, and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.